Shipping Policy

Shipping Policy:

Due to fraud, all orders made by first time customers will ship to the billing address on the order, unless payment is sent via CONFIRMED address in Paypal. Customers will be notified of this change before shipment in case of logistical issues.

All orders must have a valid Home or Business address. We do not ship to APO/FPO/DPO, US Territories, or PO Boxes. Oversize items and Heavy Weight items, including but not limited to bumper components, body panels, engines, transmissions, and occasionally brake rotors require extra shipping charges; please email us for a quote before ordering. Please be specific as to what you want to have shipped and have the complete address to which it will be shipped. These items are necessary to give an accurate quote for shipping costs. If the actual shipping charges are more than what was estimated at checkout, you will be notified in regards to any additional shipping charges.

Not all parts listed on our website are available for immediate shipment. Please call or email to confirm availability on shipping of any parts if time is a factor in your repair. When processing your order, we will update each part with an "ETA", which is the estimated time of arrival of the part to us is not in stock. This is NOT the ETA to you, the customer. We are UNABLE to drop ship directly from our warehouse system. Also, BMW constantly changes availability status of all parts, so some parts listed on our site may be discontinued.

Items we are unable to ship: Bulk fluids, batteries, windshields, hoods, select coded parts and SOME Hazmat items. If these items are ordered, customers will be notified via email and the order cancelled. Some paint coded parts can be ordered and shipped (PDC sensors, door handles, etc.). Contact us for information regarding the ability to procure these parts.

UPS Shipping:

UPS Ground shipments can take between 1-7 business days after we ship your order, and is the default for all shipments. We also offer UPS 2nd Day Air and UPS Next Day Air shipping options, all available and outlined on the website when checking out.

UPS Next Day Air DOES NOT include Saturday Delivery. If an item is shipped on Friday, Next Day Air will have the part delivered to you the following business day, Monday (barring unforeseen shipping delays with UPS). Contact us if you would like to add Saturday Delivery to your shipment. We are unable to add Saturday Delivery to Ground shipments, ONLY Next Day and 2nd Day Air.

Hazmat Items:

Some items available for purchase on our website are considered Hazmat items and include but are not limited to air bags, seat belt tensioners, shocks, and any item that can be considered pyrotechnic or shipped under pressure. These items are subject to an additional $30.00 Hazmat shipping charge which is incurred PER ITEM, not per order. Any order received with a Hazmat item present will be placed on hold until we can contact the customer for notification of the additional shipping charge and collection of extra payment, order cancellation, substitution, or other course of action agreed upon by and customer. Hazmat items can only be shipped via UPS Ground, and not via any UPS Air services. has sold discretion over whether or not a Hazmat order can be fulfilled based on factors including manpower, costs, and hazard.

Core Policy:

Some parts offered on our site have a "core charge" applied to them. This is a refundable charge that the manufacturer applies to ensure that your old part is returned to us for remanufacture. Customers are responsible for all shipping charges related to returning cores to us. All core returns must be BMW OEM, assembled, clean, complete with no missing parts, undamaged, and placed in the original packaging received with the new part. Core parts MUST be drained of all liquids (if applicable) before return in most instances. Core parts must be BMW OEM parts and not aftermarket. Contact us if you have any questions pertaining to the core charge program.

Freight LTL:

All oversized items by weight, length, girth, and mass will be shipped via UPS LTL Freight. These items include but are not limited to bumpers, hoods, fenders, wheel and tire sets, trim items, engines, transmission, differentials, exhausts, and the like. Our shipping calculator will automatically charge the minimum of $178.00 on oversize orders, which in most cases will cover the shipment. Some UPS Freight deliveries can total $350.00 or more depending on size, weight, and distance, especially to West Coast locations. Please call or email for an accurate quote.

PLEASE NOTE: All freight deliveries must be unwrapped, opened, and inspected when brought off the delivery vehicle, and any damage incurred while shipping must be notated on the delivery bill before signing off. The freight delivery driver must wait for the inspection of the goods being delivered. Do not sign the delivery bill until the contents of your order have been inspected. UPS Freight LTL and accept no liability if damage is not notated when signing for goods received.